Housing Officer - Partnership with Hammersmith and Fulham Council
Location: Hammersmith and Fulham - 5 days onsite/in the field
Department: The Economy Department
Pay Rate: £21.52 per hour / Umbrella: £26.50 per hour
Reports to: Housing Manager
We're Hiring!
Red Personnel is proud to partner with Hammersmith and Fulham Council in recruiting a dedicated and customer-focused Housing Officer. This is an exceptional opportunity for individuals passionate about housing management, community service, and improving residents' quality of life.
Role Overview
As a Housing Officer, you will provide a high-quality tenancy and neighbourhood management service to general needs and sheltered residents. Your role will be crucial in helping residents sustain tenancies, engage in decision-making, and live in well-managed neighbourhoods.
Key Responsibilities
Tenancy & Leasehold Management: Manage a designated patch of tenancies, ensuring compliance and addressing breaches when necessary.
Resident Engagement: Foster strong relationships with residents to enhance satisfaction and community well-being.
Support for Vulnerable Residents: Identify and assist vulnerable residents by connecting them to relevant support services.
Tenancy Audits: Conduct tenancy audits to keep business intelligence up to date.
Fire Safety Compliance: Identify and report fire safety issues, ensuring all necessary actions align with best practices.
Voids & Re-letting: Co...