Business Analyst - 3 month contract - SC Cleared Hybrid, 2-3 days a week on site We are seeking a skilled Business Analyst to support the Discovery and Delivery phases of our 3-year Digital, Technology, and Cyber Security Strategy. This strategy will drive growth, foster innovation, and mitigate risks for the organisation. Projects Overview: Enterprise Architecture Practice (Continuous Improvement/Continuous Delivery) Privileged Access Management (PAM) Password Management Software (PMS) Immutable Backups IMB Documentation/Wiki Software (Confluence) Discovery for Artificial Intelligence (AI) Toolsets Cyber Defensive Capability (DDOS, Active Cyber Defense) Key Responsibilities: Document functional and non-functional requirements for software and systems. Define the primary purpose and scope of new software products. Analyze systems, web services, software, and applications to address business challenges. Ensure the integration of new systems with existing business processes. Evaluate and document technical requirements for various projects. Assess product licenses to ensure compliance with industry standards. Provide detailed project reports to the Project Manager for approval. Design and maintain customer portals for support and feedback. Ensure system and hardware compatibility with software updates. Collaborate with internal departments and end-users to assess system performance. Gather requirements and acceptance criteria for successful project delivery. Ensure end-user proficiency and integration with existing systems. Required Skills and Experience: Strong understanding of HERA, MSPOL, and O365. Experience with Microsoft Power Apps. Previous Business Analyst experience with network, platform (VMware), SNOW, and security applications. Expertise in defining functional and non-functional requirements. Process mapping and finance target operating models. Transition management for digital and technology projects. Product and service evaluations. Stakeholder engagement and communication planning. Benefit realization management. This is a crucial role for ensuring successful implementation and continuous improvement of our digital and cyber security strategy. The ideal candidate will have a background in business analysis across a range of technical domains.