Are you passionate about sports, skilled in customer service, and thrive on achieving sales targets? We are seeking a dynamic Netball League Operations Manager to join our vibrant team. This role is not just a job; it's an opportunity to make a significant impact in the sports community, enhancing our customers' experiences and expanding our presence across your region. Role Purpose: To manage and oversee multiple existing sports leagues within a defined region, ensuring that revenue targets are achieved thorough operational efficiency and delivery of a first-class customer experience. To proactively identify opportunities to grow sales and profitability of the business within your region. As a Netball League Operations Manager you will take ownership of identifying all opportunities to work with your local community and designated region, building relationships, brand awareness and maximising revenue potential. This role requires high levels of customer service delivery and a sales focus. Key Responsibilities: Deliver exceptional customer service when handling enquiries or dealing with potential complaints. Recruiting league teams into existing and new leagues to ensure maximum league performance, sales and profitability always remembering the customer is at the heart of everything we do. Managing any leads that come in for your region and ensuring conversion rates are as high as possible. Scheduling leagues on our booking system ensuring the pricing, league season length and teams are set up correctly from the offset. Remaining sales focused whilst practising great customer service. Complete venue visits in order to build relationships with teams and customers and coach event officials as required. Managing venue contract renewals and the costs associated to ensure profitable leagues. Working with Marketing to identify support required within your region. Identify and undertake actions deigned to achieve agreed objectives. Maintain administrative duties to a good standard. Booking and managing Event Managers and their officials within your leagues to ensure fixtures go ahead. Communicate any changes to operational process and procedures to the your event staff and provide suitable training to ensure changes are seamless for our customers. Work with Regional League Operations Manager to understand and deliver budgets, sales action plans and debt recovery. Maintain up to date knowledge of performance, identifying opportunities and taking appropriate actions to maximise them. With a will to win you will take pride in delivering stunning results. This is more than a job; it's a chance to make a lasting impact in the sports industry while advancing your career. We would love to hear from you if you're ready to take on this exciting challenge. Join us in shaping the future of sports leagues in our region and beyond. Apply today and be part of our winning team