The Role The overall purpose of this role is to maintain the quality standards of the development by keeping communal areas clean and tidy in order to provide an exceptional level of service to all residents. What You’ll Do In all areas, ensure that company policies and procedures are consistently applied to required standards. Duties include but are not limited to: Vacuum/mop/polish floors of the main entrances and all other block areas as per scope of service. Clean glass in windows/doors main entrances and all other block areas as per the scope of service. Clean and dust/polish bannisters, skirting’s, doors, door furniture (kick plates & handles), etc. Remove cobwebs from all areas as necessary. Clean internals and surrounds of lifts in each block. Clean light fittings, check light bulbs and log for replacement if required. Assist the caretaker to put out/ put away bins as required. Cover the role of the Caretaker when they are on leave/ sickness and instruct the replacement cleaner as necessary. Assist the caretaker as required to carry out 2 men tasks or as requested. Report to Team Leader and Operations Manager faults and additional works required to maintain a good state of repair. What You’ll Bring Experience in cleaning or caretaking Good standard of education Be competent in the use of a smart phone. Be legally able to work in the UK. Be fit and able to carry out the duties required. You will have Have good social skills as they will be dealing with residents on a daily basis. They need to be polite and friendly, but be aware that any problems should be directed to the Estate Manager. Be punctual and be able to follow a routine, as work rotas are in place to enable them to carry out their duties in a timely fashion. Be able to complete standard forms to record events on a regular basis (such as lighting/alarm tests and health & safety documentation). Have a positive “can do” attitude to solving problems. Benefits: 20 Days annual leave bank holidays your birthday off each year Cycle to work scheme SmartHealth online health service available for you and immediate family Eye care vouchers Company social events Perkbox rewards Pension