Job Title: Credit Controller
Location: London/remote
Start Date: November 2024
Job Type: Contract
My client based in London is looking for a credit controller with the main task is connecting with clients to chase payments (sending 40/50 template emails a day plus navigating eventual responses); this is to support the wider permanent team at a moment of particularly large volume of enquiries.
Key responsibilities
* Key responsibility is driving cash collection and a reduction in our DSO/debtor position.
* Identify, track, manage, and investigate delinquent customer accounts
* Work closely with customers to negotiate payment arrangements
* Cultivate working relationships with customers, guiding them through the repayment process
* Follow up with customers to ensure payments are made in a timely manner
* Use SSG/Workday to monitor and update outstanding accounts
* Keep records of all customer communications to build individual debtor cases
* Responsible for driving dispute performance and prevention
* Support creation and production of account receivable management reports (eg aged debtors, credit and collections)
* Responsible for maintaining Customer credit checking and review processes
* Ad Hoc duties and the ability to be flexible
* Engage with/Support the offshore AR team in:
*
Skills and Experience
1. Strong wri...