Dealing with telephone calls and correspondence from clients, electronic communication from clients via our client web application and updating computer records in accordance with their instructions
Review cases at various status and action accounts accordingly
Providing clients with updates on accounts
Making trace enquiries by telephone and correspondence. Standard computerised letters are available on our system
Assistance with other duties that are within the scope of the job purpose
About Bristow and Sutor
Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years' supporting hundreds of local authorities and Transport for London.
We have a strong UK team, employing 500 people all over the UK. We are committed to building a culture where everyone has the opportunity to do meaningful work and be both recognised and rewarded for their effort
This can be a full or part-time, hybrid role where time will be split between our office in Redditch and working from home!
To Start as soon as possible
£22,308 basic annual salary
Company Pension Plan
Company Life Assurance Plan
28 Days Annual Leave (Including Bank Holidays)
Daily Fruit and variety of Hot Drinks available
Break Out Areas
On Site Car Park
All applicants will undertake DBS / CCJ checks prior to employment.
Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.