Fairmile Grange. An Allegra Care Home.
We are currently looking to recruit an experienced Receptionist / Administration Assistant to join our fabulous team on a part-time basis. We have 16 hours a week on offer, working as part of the administration team. Your schedule will be flexible and will include some weekend shifts. Hourly rate is £12.00 - £12.50, depending on experience.
You will be a caring person with a friendly persona and smart appearance, and have experience of working in a public facing role. Ideally, you will have worked in a care home setting, but full training will be given. Your personality, attitude and skills are more important to us.
You will have a good basic education with GCSEs (or equivalent) including English and Maths, and will have good spoken and grammatical English.
Experience of using systems such as email and basic excel is essential, and knowledge and experience of other Microsoft Office applications, such as Word, and Calendar will also be a significant advantage.
Customer service will be something you really enjoy and you will be good at dealing with people at all levels, which will be face-to-face, as well as via telephone and email. You will be a multi-tasker who can work well under pressure and who uses their initiative. You will be passionate about contributing to the success of our care home and will enjoy being part of a friendly team.
As the first point of contact for our families and other visitors, the right person for this role is vital. You will be expected to welcome visitors in a friendly and professional manner, with a smile, and be ready to assist. You will have an excellent telephone manner and be able to reply promptly to enquiries, taking ownership of queries and finding answers to questions.
As well as providing great customer service, responsibilities will also include general office duties, admin support to the Manager and Deputy Manager, and you will be responsible for ensuring the reception area is a tidy, welcoming environment.
If this sounds like you, apply today!
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