About the role
Transport Administrator
To provide the primary point of contact for all transport issues arising and carry out administrative duties in order to help the depot meet its administrative responsibilities and provide a professional customer service.
1. Carry out administrative and reporting duties to help the depot meet its legislative and corporate governance requirements.
2. Effective handling of calls/emails to provide administrative support within agreed parameters or to escalate issues outside these parameters to the Transport Manager.
3. Utilise data input using the appropriate electronic systems.
4. Manage the effective storage of records, physical or electronic, to ensure efficient location of records.
5. Liaise with other departments to ensure effective communication and distribution of information to support the achievement of depot targets.
6. Manage the collation of data in respect of any system tools to add value to the department, e.g., Microlise.
7. Support transport supervisors/manager in any tasks that are necessary to support the effective running of the transport department.
8. Be aware of the current list of TLC customers and ensure that they are managed effectively throughout the delivery or order process to improve the quality of service to these customers.
9. Action and manage administrative duties as directed (e.g., Welcome Pack process) to ensure customers receive the necessary level of care.
About us
Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country.
A journey that gives back
We want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.
The essentials
* 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more.
* A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
* Life cover that you can increase.
* Access to confidential support and counselling when you need it.
* A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.
The extras
* Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
* Get paid as you earn - access to up to 20% of your pay before payday.
* Opportunity to buy dental cover and critical illness cover.
We want everyone to join our journey
We’re on a journey towards creating the best possible workplace. We’ve got some way to go, but we’re building a diverse and caring workforce. One that’s filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!
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