Job Overview
Matlock Town Football Club is a vibrant and active club playing within the Northern Premier League. We also have a competitive ladies team, U21 squad, and strong junior section. The first team attracts an average of 800 fans per game and has a purpose-built bar and social club for events and match days. The room holds up to 300 people and is a perfect location for wedding receptions, parties, funerals, and other social and corporate events. We also have a tea bar serving hot food and the addition of temporary catering outlets when required.
We are looking for Hospitality Supervisors to oversee our bar and catering facilities.
Responsibilities
* Booking Coordination: Handling all booking enquiries and reservations, balancing the needs of the first team with the hospitality side of our business.
* The planning and execution of club events, including match days and social functions.
* Managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organising suppliers/caterers.
* Manage the catering contractor, bar, and cleaning teams to ensure our hospitality meets expectations and that the clubhouse and all facilities are maintained, clean, and presentable at all times.
* Leading the team including recruitment and rotas.
* Manage stock control and ordering.
* Develop and maintain relationships with local businesses and suppliers.
Qualifications
* A minimum of 2 years' experience in hospitality, ideally in clubhouse management (preferred).
* Strong leadership and interpersonal skills.
* Ability to work flexible hours, including weekends, evenings, and bank holidays.
* Proactive & Enthusiastic, with a problem-solving aptitude.
* Ability to manage and motivate staff and create a good team atmosphere.
* Outstanding communication (verbal and written) and organisation skills.
* Ability to work with figures and data.
* Exceptional customer service, with the ability to handle difficult situations, including complaints, with professionalism and tact.
* Knowledge of football or sports club operations would be advantageous.
* Proficient in Microsoft Office.
* Personal License Holder (preferred).
* First Aider (preferred).
* Food Hygiene level 2 (preferred).
* Driving licence holder & own transport (preferred).
In exchange, we will offer you a competitive hourly wage and the opportunity to be part of a community-focused football club. The number of hours will be discussed at interview and is dependent on the individuals and the needs of the business.
Applications to be emailed to rachael@matlocktownfc.co.uk by 5th February 2025.
Job Type: Permanent
Benefits:
* Discounted or free food.
* On-site parking.
Schedule:
* Day shift.
* Monday to Friday.
* Weekend availability.
Experience:
* Hospitality: 2 years (preferred).
Work Location: In person
Application deadline: 05/02/2025
Reference ID: Hospitality Supervisor
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