Band 5 – Directorate Support Manager – MSK (Rheumatology & Pain Management)
An exciting opportunity has arisen for a Directorate Support Manager for MSK. The role will provide an excellent development opportunity for an individual who is keen to progress into an operational role within the NHS secondary care environment.
The responsibilities of the position will cover supporting the Service Manager with the day-to-day running of the department across all sites (St Richard, Southlands, and Worthing hospital). This is a cross-site role therefore presence at all sites will be required.
This role will involve directly liaising with clinical staff and the daily management of large secretarial admin teams within Pain Management and Rheumatology.
Supporting the management team with the delivery of RTT and targets by liaising closely with booking teams, ensuring theatre and clinic capacity is efficiently utilized, keeping patient experience at the heart of service delivery.
This role would suit a proactive, adaptable individual who thrives in a dynamic environment. It requires an all-round flexible team player who is equally comfortable working autonomously to manage tasks, responsibilities, and collaborating effectively as part of a wider team.
The ideal candidate will possess strong organizational and communication skills, with the ability to prioritize workloads, meet deadlines, and contribute positively to team objectives, and travel between Hospital Sites.
The role is varied and involves close working relationships with the secretaries and administration support staff within MSK. In addition, the role will support all other aspects of administration including management of administrative staffing, clinic utilization, and RTT validation/performance reporting. The successful candidate will be required to possess excellent interpersonal skills along with a varied knowledge of a number of hospital IT systems.
This role requires an excellent eye for detail, accuracy, and the ability to work to tight deadlines and at times under pressure. The role is required to work across all sites St Richards, Southlands, and Worthing Hospitals. If you think you have what it takes and want to join a dedicated and professional team of friendly staff who want to make a difference then please apply.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching, and training so that we can be the best that we can be. From the moment you start with us and throughout your career, we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.
Candidate information pack - University Hospitals Sussex NHS Foundation Trust
For further details / informal visits contact: Name: Elleana O'Neill Job title: Assistant Operations Manager Email address: elleana.oneill@nhs.net Telephone number: 07769 957636
Please contact by email, if you would like further information: elleana.o'neill@nhs.net
Many thanks,
Ellie
Elleana O’Neill
Assistant Operations Manager – MSK
University Hospitals Sussex NHS Foundation Trust
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