Are you PASSIONATE about everyone having the right to live somewhere safe?
Do you take PRIDE in working to the best of your ability?
Do you respect INCLUSION & the individuality of each person?
Can you COLLABORATE with others including voluntary & faith partners?
Can you EMPOWER our tenants to meet their full potential?
The Opportunity
You will play a crucial role in supporting individuals regain control over their lives, maintain their tenancy with us in the short term, and secure and sustain their own permanent accommodation in the long term.
About the Role:
As a Housing Support Worker working across 3 central Bradford locations, you will support individuals to regain control over their lives, maintain their tenancy in the short term, and secure and sustain their own permanent accommodation in the long term.
Your day-to-day work will include:
* Assessing prospective clients to ensure that their support needs fall within agreed referral criteria.
* Carrying out weekly welfare checks, ensuring that individuals' immediate needs are met, including mental health and wellbeing.
* Creating individual support plans, keeping them up to date, ensuring that progress can be measured and reported on.
* Encouraging clients to take responsibility for maintaining their home and ensuring that they have a good understanding of their rights and responsibilities under the tenure agreement.
* Completing regular inspections of properties and reporting repairs to the internal Assets Team.
* Developing sound working relationships with external agencies, ensuring that clients are involved in decisions that affect them, advocating on their behalf or working with their advocate where appropriate.
* Responding promptly and sensitively to all reports of harassment, domestic violence, nuisance, and anti-social behaviour in line with procedures.
* Supporting the Income team with Housing Benefit claims to help clients maximize and manage their income.
About You:
It’s important that you can demonstrate the following skills, knowledge, experience & qualities:
* The ability to maintain accurate and concise written records.
* Good communication skills (listening, verbal, and written).
* Able to maintain confidentiality.
And it would be great if you also have:
* A basic understanding of the support needs of vulnerable people.
* A good knowledge of safeguarding procedures.
* Insight & understanding of people who have experienced periods of drug and alcohol use, poor mental health, and periods of homelessness.
PERSONAL QUALITIES:
* Values inclusion and fosters a working environment in which diversity is valued.
* Takes pride in working to the best of their ability.
* Able to thrive under pressure.
* Resilient and flexible to the demands of the role.
* Motivated and able to work on their own initiative.
* Behaves in a person-centred way.
* Has a positive outlook.
* Compassion and understanding.
What we’re offering:
Permanent contracts between 15 & 37.5 hours per week.
Working sociable shifts between 8am and 5pm, Monday to Friday.
Our current hourly rate of £11.09 per hour will be reviewed in April.
If you are interested in this position, we would love to hear from you. Please submit your CV together with a covering letter indicating how many hours per week you are able to work.
Job Types: Full-time, Part-time, Permanent
Salary: £11.09 per hour
Expected hours: 15 – 37.5 per week
* Additional leave
* Company pension
* Cycle to work scheme
* Enhanced maternity leave
* Enhanced paternity leave
* Life insurance
* Referral programme
* Sick pay
Schedule:
* Day shift
* Holidays
* Monday to Friday
Please email info@quayshousing.co.uk with your CV and the job you’re applying for.
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