NLB Solutions are working with a large business in Luton that are looking for a new credit controller to join the team. The role will suit someone that is looking for a first or second job in the area. The role needs someone that has a desire to learn, grow and develop into this role and company. Working in a team, this role will report in to a Supervisor that will then report into a Credit Manager. With an excellent set of offices with parking and a team that is settled, this role is a chance to join a business that offers a career path.
The business have a large head office team and set up that offers a setting that will nurture and develop new starter and help them study and qualify in their chosen field after a probation period. With a solid manager and supervisor this is a chance to start a promising career.
Duties:
* Communicating with customers and ops team on accounts queries
* Regular customer contact by phone and email, develop relationships for more efficient and timely collection
* Implementing the debt collecting processes on aged debtors, including telephone and email activity
* Maintain accurate and up to date customer details and account records
* Chase and collect overdue payments
* Use initiative to achieve targeted results, while promoting customer goodwill
* Make and suggest adjustments to company spreadsheets/databases, handle basic queries and assist in resolving any payment issue
* Assist with sales invoicin...