VANRATH are pleased to be partnered with an established law firm on their search for an IT Support Analyst. This position is suited to candidates with 1+ years experience in an IT support position, ideally working in a M365 environment.
This is a full time permanent position based in Belfast, offering fantastic opportunities for career progression and development.
Key Responsibilities
1. Provide hardware and software support (remotely and on-site)
2. Reply to ServiceNow requests via email, phone and in-person
3. Perform troubleshooting to diagnose and resolve IT related problems
4. Help with wider IT projects when required
Essential Criteria
1. 1+ year in an IT support or service desk role
2. Experience working in a Microsoft environment
3. Knowledge of Windows 10
4. Strong troubleshooting abilities
5. Good educational background - IT related degree or certification
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