Field Scheduling Specialist (Workforce Management)
Newcastle, NE12 8BU
Full-time
Salary:Starting at £23,000 increasing to £25,000 with role progression plus performance-based bonus
Working hours: 37.5 hours per week, Monday to Friday
Shift pattern: 7.5 hour shiftsbetween 8am to 7pm. One Saturday per month with Monday off in return.
Holidays: 29 days holidays (increases to 31 days after 12 months service) including bank holidays.
We have a new job opportunity open for Workforce Dispatchers to join our Field Operations department. The successful candidate will be key in ensuring our Field Engineers have a full and efficient agenda based on our customers needs.
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.
With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.
Job Description:
1. Ensure fulfilment of Field Service Engineers agendas with focus on immediate to short term
2. Rescheduling and re-assigning services based on planned and unplanned operationa...