Description Salary: £30,559 - £32,654 plus 10% unsocial hours for qualifying shifts Hours per week: 37 hours Interview date: Week Commencing Monday 12 May 2025 Urgent care and Telecare Response - Empowering Independence, Enhancing Well-Being Are you looking for a role where you can make a real difference in people’s lives with flexible working options? Join us as a Care Coordinator in the Urgent Care & Telecare Response team, where you’ll help customers stay in their own homes and avoid unnecessary hospital stays. In this role, you’ll lead a team of Mobile Responders, providing support and supervision to ensure the highest quality care. You’ll create person-centred care plans, manage risk assessments and work closely with health and care partners. You’ll also ensure that support is delivered on time and that paperwork is compliant with CQC standards. We’re looking for someone with experience in adult care, strong organisational skills and a commitment to supporting a team. You should be able to work independently, communicate effectively with a variety of professionals and have up-to-date knowledge of relevant legislation. Experience in risk assessment and safeguarding is essential and you’ll need to be comfortable working in a flexible, shift-based role. If you’re passionate about delivering excellent care and want to join a dedicated team that provides vital support, we’d love to hear from you Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here Under the Health and Social Care Act (Regulated Activities) Regulations 2014, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this full employment history form and once completed please attach it to your application form. Please download and read the role description and person specification carefully before you apply as well as Our Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Catherine Brewer, Team Leader, at Catherine.Brewerwiltshire.gov.uk. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you