Job summary IMPORTANT INFORMATION: This advert is placed on behalf on one of our health serviceproviders. Your application form will be forwarded to the organisation and any future correspondence will be made by the employing organisation. Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies Main duties of the job The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Office Manager, dependent on current and evolving practice workload and staffing levels: Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols Processing requests for appointments, domiciliary visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Working at our branch surgery in Dawlish Warren Processing and distributing incoming and outgoing mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Processing registration and de-registration of patients Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Clearing and re-stock consulting rooms as required Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies Dealing with waste to agreed protocols About us We are a team dedicated to caring for both our patients and each other. If you are a like minded person who shares our values and are interested in finding out more about the role of Clerical Officer within our organisation, please apply for the post having read through the attached Job Description. We are looking for a professional, caring and hard working individual who can offer 30 hours per week delivering excellent customer service whilst embracing our values and following our policies and procedures. As part of the interview process shortlisted candidates will be invited to join us for a 'taster session' with our admin team before being invited for interview. Interested parties wishing for more details are welcome to call Amanda Dell (Office Manager) or Michelle Jones (Practice Manager) for an informal chat on 01626 888877 Date posted 26 February 2025 Pay scheme Agenda for change Band Band 2 Salary £11.50 an hour per hour Contract Permanent Working pattern Part-time Reference number 388-BS-0225-ROSE Job locations Barton Surgery Barton Terrace Dawlish EX7 9QH Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Person Specification Qualifications and training Essential Willing to undertake further training Person Specification Qualifications and training Essential Willing to undertake further training Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Barton Surgery Barton Terrace Dawlish EX7 9QH Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)