Are you an experienced field service engineer?
Have you worked in a Laboratory or Medical Environment?
Could you service and repair immunoassay equipment?
I am recruiting for a large European based medical device business, who are looking for a Field Service Engineer to join their UK team, looking after their Southern England clients.
As Field Service Engineer, you will:
* Assist the customer with any technical issues by phone, with response time as defined within customer contract (typically one working hour)
* Maintain inventory of parts and supplies
* Install and repair scientific instrumentation manufactured by Luminex Corporation at customer locations within a multi-state geographic region.
* Manage an expense account, service tools and spare parts inventories.
* Attend customer site to troubleshoot and repair any reported equipment faults, with response-time as defined within customer contract (typically same-day or next-working-day).
* Complete all preventative maintenance in accordance with defined schedules
* Install any upgrades necessary to maintain Instrument performance, safety, and reliability in accordance with defined deadlines.
* Document all service activity within business corporate service management application, and in accordance with defined standards and time frames.
* Provide first level engineering support for installation and decommissioning of instruments.
To be considered as a Field Service Engineer, you will have:
* Minimum 2 years’ experience as field service engineer within a medical laboratory environment, or as medical laboratory technician having a demonstrable practical aptitude and interest in engineering.
* Associate degree AS, AA, BS Electronics, or demonstrated equivalent – Minimum of a higher education certificate
* Strong experience of complex electro-mechanical equipment gained in a highly regulated industry would be considered.
* Electromechanical and fluidic systems experience.
* Computer expertise, with a good knowledge of MS Windows (principally Windows 10)
* Fault finding and solutions-based thinking.
* Experience dealing with clinically trained customers in a clinical environment.
* A full/ Clean driving license is essential.
Due to client sites, applicants MUST be based South of the Thames river.