Under 18 Disclaimer
This role involves working in a betting shop. In order to comply with relevant legislation, and to protect the young and vulnerable in the workplace, we are unable to consider applications from anyone under the age of 18.
YOUR ROLE IN THE TEAM?
As the Shop Manager, you set the tone for the shop, creating a fun environment which our customers love to be in, whilst driving yourself and your team to achieve shop targets. You will provide full operational support, direction, and guidance to your shop, ensuring that the experience for every customer who walks into a Paddy Power shop is memorable, tailoring the service to meet the needs of each individual customer.
We are constantly exploring new ways to drive the business to adapt to Retail's evolving Online presence. Ideally, we want people who will embrace technology as they will flourish in Paddy Power, promoting our online products and services within our shops while providing an epic customer journey.
We believe results come not just from targets, but also from team progression. At Paddy Power, we want managers who take pride in developing their team and show the desire to train them for the next level of their career. Our business is people, so it's up to you as a manager to ensure you give the team the tools to succeed!
HOW WE DO IT?
We want people who will stay customer-focused by building strong and lasting relationships; creating a fun environment that customers love and repeatedly return to. This includes educating and guiding your team to cross-sell retail and online products and services.
Other duties will include:
* Know the business by speaking with the local community and competitors to better understand their customers and gain local market insights.
* Lead from the front by providing clear guidance and feedback to get your team working to a high standard together.
* Stay focused on results by setting goals for you and your team and finding ways to improve shop performance and reach shop goals, sales, and targets.
* Be a clear communicator by actively encouraging your colleagues to share ideas on how things can be done better, quicker, and easier.
* Play by the rules by ensuring the shop complies with Social Responsibility commitments.
* Lead by example and drive your team to maintain shop presentation standards.
Are you a team player that can provide clear guidance and feedback? Do you love to get your team working to a high standard together? Because we're all about working together to get the job done! Are you adaptable to different situations? Do you remain curious and wish to constantly develop? Paddy Power can guide you along the way while enabling you to map your journey with this exciting brand. But it's your dedication and loyalty that matters most!
Job Types: Full-time, Permanent
Pay: £13.50 per hour
Work Location: In person
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