Office Administrator Job Overview:
Are you organised, detail-oriented, and ready to make an impact? This is an exciting opportunity to join a fast-paced, dynamic team based in Ipswich. As an Office Administrator, you'll play a key role in ensuring everything runs smoothly, from processing orders to assisting with market research and helping the sales team. If you love variety, problem-solving, and working in a supportive environment, this is the perfect fit!
What You’ll Be Doing
* Support business operations with essential administrative tasks.
* Add and process sales quotes and orders on 365 Dynamics (training provided).
* Process FullStop Security orders and manage MAP pricing with retailers.
* Answer phone calls and respond to consumer enquiries and customer leads.
* Check orders with the sales team before processing and handle returns (including Bolt Swaps).
* Manage credit control with customers to ensure smooth transactions.
* Conduct market research to support business growth and strategy.
* Provide shipping quotes and assist with technical enquiries (e.g., "What bolts do I need?" or "How do I turn on my handset?").
* Help prepare marketing and exhibition materials for trade shows.
* Assist with stock checks and inventory control to keep everything in order.
What’s on Offer
* Salary: £25,000 - £27,000 (pro-rata), including an annual company bonus.
* Flexible Hours: Offering reduced working hours each day to suit your lifestyle i.e. school hours.
* Great Team Environment: Join a fun, supportive team where every day is different and exciting!
* Annual Leave: 28 Days Holiday, including bank holidays.
Ready to make a real difference and grow in a role that offers variety and challenge? Apply today and join this vibrant team