Job summary An exciting opportunity has arisen for a mental health Band 3 Mental Health Support Worker to join the Ely Older People's Community Mental Health Team. The successful candidate will be embedded within Ely OPMH, covering Ely and the surrounding villages. The role is based at Princess of Wales Hospital, with caf and free parking onsite, but is delivered in a variety of settings so no two days are the same. The Mental health team's key objectives are to support patients and their carers living with functional and organic mental illness such as depression and dementia, in the community. As a support worker, you will work closely with the care coordinators to implement care plans, manage risk, prevent hospital admissions and work with carers to prevent carer burnout and care placement breakdown. The successful candidate will bring not only experience of supporting people living with mental illness but an ability to be imaginative, innovative, and highly motivated to make a difference. There are many training opportunities to further your development. We're a fun and supportive team, so if you want a job with this and more then we look forward to hearing from you Main duties of the job The post holder will work within the Ely Older People's Mental Health Team supporting people who live with severe and enduring mental health and dementia. The post holder will be required to work in a variety of locations such as nursing / residential homes and the patient's own home. The post holder will be required to take an active role in implementing care and support plans for people as outlined by the care coordinator in collaboration with both paid and unpaid carers The post holder will manage delegated tasks for a number of service users, whilst under the supervision of a Band 5 / 6 Mental health nurse/practitioner or above. About us Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life. Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development. To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ communities. Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications. Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process. For further information on CPFT, please visit our website at www.cpft.nhs.uk Date posted 05 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 310-OPAC-6816687-A Job locations Princess of Wales Hospital Lynn Road Ely CB61DN Job description Job responsibilities Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria. Please refer to the attached job description and person specification for full details of responsibilities Assist in the delivery of a high standard of person-centred care to service users, promoting their dignity and equality. Assist Ely OPMH Care Coordinators in the devising and carrying out of individual care plans. Plan and prioritise own visits to delegated patients, (and ensure these are documented on SystmOne) Ensuring that all duties are carried out to the highest possible standard and are in accordance with current quality initiatives. Record interventions correctly and in line with legislation, policy and procedure using SystmOne and have a proficient standard of IT. Assist service users to maintain personal care if required. Take appropriate action to manage any urgent risks, summoning assistance when necessary. Report actual or potential problems to the Team Manager / Clinical Lead Mental Health Practitioner or care coordinator. Establish and maintain professionally collaborative relationships with nursing / residential homes, JET, ICT and other professional groups. Assist carers (either paid or unpaid) to maintain their contribution to the service users care. Support and assist the team in assessing and managing identified risks in the service users home environment, in relation to the physical environment and risks posed by equipment and people. Promote patient independence and self-management. Raise and report any safeguarding issues to the multidisciplinary team and safeguarding lead. DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website Job description Job responsibilities Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria. Please refer to the attached job description and person specification for full details of responsibilities Assist in the delivery of a high standard of person-centred care to service users, promoting their dignity and equality. Assist Ely OPMH Care Coordinators in the devising and carrying out of individual care plans. Plan and prioritise own visits to delegated patients, (and ensure these are documented on SystmOne) Ensuring that all duties are carried out to the highest possible standard and are in accordance with current quality initiatives. Record interventions correctly and in line with legislation, policy and procedure using SystmOne and have a proficient standard of IT. Assist service users to maintain personal care if required. Take appropriate action to manage any urgent risks, summoning assistance when necessary. Report actual or potential problems to the Team Manager / Clinical Lead Mental Health Practitioner or care coordinator. Establish and maintain professionally collaborative relationships with nursing / residential homes, JET, ICT and other professional groups. Assist carers (either paid or unpaid) to maintain their contribution to the service users care. Support and assist the team in assessing and managing identified risks in the service users home environment, in relation to the physical environment and risks posed by equipment and people. Promote patient independence and self-management. Raise and report any safeguarding issues to the multidisciplinary team and safeguarding lead. DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website Person Specification Qualifications Essential Good standard of general education Desirable GCSE'S, Diploma/GNVQ in Health & Social Care Experience Essential Experience of delivering hands on care Experience of working with older people Experience of working in a Health acute care and / or community setting. Desirable Lived experience of mental health Experience of working with people with mental health problems or older people Experience of working in a multi-disciplinary team. Skills and abilities Essential Able to demonstrate commitment to high quality care Ability to undertake further training at NVQ level 3/ Care Certificate Robust verbal and written communication skills Good interpersonal skills. Decision-making and problem solving skills Familiar with using information technology Able to plan and prioritise workload under supervision The ability to foster good working relationships Desirable IT Literate Previous work with electronic record keeping systems Knowledge & Understanding Essential Understands the person centred care agenda Demonstrates understanding of the needs a person who lives with dementia has on a day to day basis Desirable Knowledge of or links to third sector providers such as the Alzheimer Society and / or Age UK Physical Requirements Essential Ability to tolerate long periods of concentration Ability to tolerate frequent car journeys Other Essential Positive approach to older people Recognise peoples right to privacy and dignity, treating every person with respect Willingness to embrace integrated model and new ways of working. Willingness to be flexible in approach and attitude Ability to undertake travel independently to different locations in an efficient and timely manner, with access to a car Able to work with change Committed to personal and team development Person Specification Qualifications Essential Good standard of general education Desirable GCSE'S, Diploma/GNVQ in Health & Social Care Experience Essential Experience of delivering hands on care Experience of working with older people Experience of working in a Health acute care and / or community setting. Desirable Lived experience of mental health Experience of working with people with mental health problems or older people Experience of working in a multi-disciplinary team. Skills and abilities Essential Able to demonstrate commitment to high quality care Ability to undertake further training at NVQ level 3/ Care Certificate Robust verbal and written communication skills Good interpersonal skills. Decision-making and problem solving skills Familiar with using information technology Able to plan and prioritise workload under supervision The ability to foster good working relationships Desirable IT Literate Previous work with electronic record keeping systems Knowledge & Understanding Essential Understands the person centred care agenda Demonstrates understanding of the needs a person who lives with dementia has on a day to day basis Desirable Knowledge of or links to third sector providers such as the Alzheimer Society and / or Age UK Physical Requirements Essential Ability to tolerate long periods of concentration Ability to tolerate frequent car journeys Other Essential Positive approach to older people Recognise peoples right to privacy and dignity, treating every person with respect Willingness to embrace integrated model and new ways of working. Willingness to be flexible in approach and attitude Ability to undertake travel independently to different locations in an efficient and timely manner, with access to a car Able to work with change Committed to personal and team development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cambridgeshire and Peterborough NHS Foundation Trust Address Princess of Wales Hospital Lynn Road Ely CB61DN Employer's website https://www.cpft.nhs.uk/ (Opens in a new tab)