Location: Barrow-In-Furness (Office-based, full-time)
About the Role:
Join a leading digital transformation consultancy, renowned for excellent career progression opportunities.
Responsibilities:
* Act as the primary interface for troubleshooting, guidance, and resolution of conference room-related technical issues.
* Perform regular audits of conference room equipment and technology to ensure functionality and compliance.
* Address incidents and complete 'Install, Move, Add, Change' (IMAC) tasks within agreed service level agreements (SLAs).
* Execute custom user requests, project tasks, and provide quotes while adhering to timelines and quality standards.
* Keep documentation updated and user-friendly for conference room technology and related processes.
Skills & Experience:
* Eligible for SC Clearance.
* Commitment to full-time office presence (5 days a week).
* Experience installing, configuring, and maintaining AV hardware such as projectors, displays, video conferencing systems, and audio equipment.
* 2 years’ experience of providing medium level fixes.
* Strong interpersonal and communication skills.
Why Join:
* Comprehensive benefits, including private healthcare and flexible perks.
* Continuous learning and professional development opportunities.
* Work in an inclusive, ethical environment recognized for its DEI initiatives.
Pay: £28,000.00-£32,000.00 per year
Benefits:
* Company pension
* Private medical insurance
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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