Secretary to Heads of Service The purpose of this role is to provide secretarial and administrative support to the Heads of Service within the NHS 111 Service, working under the guidance of the PA to Clinical Directors. Location: Derby Working Hours: 37.5 per week What DHU can offer you: Working Patterns: We recognise that 9-5 doesn't work for everyone, so we have a range of working patterns available to suit your work/life balance.Our friendly team will work with you to find the best fixed pattern for us both. Competitive salary: £26,530 - £29,114 (Band 4) Generous annual leave entitlement: Standard 25 days 8 bank holidays, increasing with service up to 33 days 8 bank holidays. Pro Rata/ Per Annum Employee benefits: Health Cash Plan: After six months with us, you'll enjoy 24/7 GP access for you and your family, along with a free Level 1 Health Cash Plan covering dental, optical, and therapy costs to support your health and well-being whenever you need it. Access to the DHU Hub: Offering exclusive shopping and entertainment discounts, well-being resources, a health portal, and our enhanced Employee Assistance Programme. NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car. Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy. Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme. Free Parking: We know how expensive public parking can be Most of our sites offer free, secure parking for your vehicles. What your typical day looks like: Provide confidential Secretarial support to the NHS 111 Heads of Service. Manage diaries, ensuring relevant documents are available for appointments. To process correspondence and ensure all mail, including the outlook mailbox, is effectively and efficiently managed in a timely manner. To co-ordinate queries to the most appropriate and available Senior Manager as required. Direct queries to appropriate senior managers and handle calls professionally. Capturing action points at meetings from Microsoft Teams recordings. Welcome and assist visitors, providing refreshments as needed. Maintain filing systems and assist with administrative tasks. Help organise external events and prepare reports, briefings, and presentations. To maintain appropriate secretarial filing, retrieval and record systems within the office. To support and assist with training new members of the team as and when required. Promote a safe working environment by reporting risks and incidents. To be a successful Secretary to Heads of Service, you'll need: A minimum of 2 years secretarial experience Strong demonstrable administrative experience Highly effective communication skills at all levels Excellent organisational skills & effective diary / time management GCSE English/Maths or equivalent Experienced and proficient user of Microsoft packages Able to travel to other locations when required Right to work in the UK We understand that digital applications may not be suitable for everyone. If you need to apply in a different way that better meets your needs, please reach out to us, and we will gladly accommodate your application in a format that works for you. For more details about our recruitment process, click here, or contact our team of talent acquisition professionals by emailing:. At DHU Healthcare, we take pride in our diversity and foster an environment where every person feels valued, respected, and empowered to bring their authentic selves to work, free from discrimination or bias. We warmly welcome applications from all individuals, reflecting the rich diversity of the communities we serve. To read more about our Equity, Diversity and Inclusion pledge and see the progress we have made, please click here. We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, Cader Force Adult Volunteers, and military spouses/partners. We value the unique skills and contributions you bring and strive to create a workplace where you can thrive. IND4 - Corporate ADZN1_UKTJ