Villa Park isn't just home to thrilling football matches - it's also a premier venue for conferences, weddings, and corporate events. As our Conference & Events Operations Manager, you'll lead the charge in ensuring every event, from intimate meetings to grand celebrations, runs seamlessly.
Responsibilities:
1. Lead Event Operations: Oversee the planning, setup, and delivery of a variety of events, ensuring every detail is perfect.
2. Inspire and Motivate: Manage, train, and develop your team to deliver outstanding customer experiences.
3. Client Liaison: Build strong relationships with clients, ensuring their visions are brought to life.
4. Operational Excellence: Drive efficiency, maintain budgets, and hit performance targets without compromising quality.
5. Continuous Improvement: Review processes and identify ways to enhance the guest and client experience.
6. Champion Health & Safety: Ensure compliance with all relevant standards and regulations.
Minimum Requirements:
1. Solid experience in event operations, preferably in hospitality or a stadium/arena setting.
2. A natural leader with a proven track record of motivating and managing teams.
3. Exceptional organizational and time-management skills, with the ability to juggle multiple events at once.
4. Client-focused, with a flair for exceeding expectations.
5. Thrives under pressure and stays cool when things get busy.
6. A keen eye for detail and a creative approach to problem-solving.
You'll be at the heart of the action, working closely with clients, leading a talented team, and delivering top-notch service that exceeds expectations every single time.
About Levy UK & Ireland:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
We are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC), and ExCel London. We are culinary champions - it's what we do and it's what we are passionate about.
At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.
Benefits:
* £45,000 per annum
* Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
* Aviva Digicare - Free annual healthcare check
* Exclusive Benefits & Wellbeing site (Perks at Work)
* Entertainment discounts - up to 55% off cinema tickets
* Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
* Travel discounts - Discounts with holiday companies such as TUI and Expedia
* Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
* Meals on duty
* Vodafone discounts
* Pension scheme and Life Assurance
* Employee Assistance Programme
* 23 days + BH's and additional day off for your birthday
* 2 days additional leave, following return from Maternity leave during first year back
* Competitive and supportive family benefits
* Day off for baby's first birthday
* Holiday purchase scheme
* On-going training & development and career pathways
* Professional subscriptions paid
* Financial wellbeing programme and preferred rates on salary finance products
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