Job summary This is an exciting opportunity to join our existing team of Care Coordinators within South East Shropshire Primary Care Network (SES PCN). The position of Primary Care Network Cancer Care Coordinator is an essential role in improving the healthcare we provide to our patients. We are recruiting for 1 part time post (12-16 hours) to work with existing practice and PCN teams to support early cancer diagnosis. This post is initially for 12 months maternity cover. The Cancer Care Co-Ordinator is a non-clinical role and a new service introduced into the PCN. The role supports patients from a key point of contact in a Primary Care setting following a referral into the 2 week suspected cancer pathway, at the point of diagnosis of cancer and beyond cancer treatments to ensure the delivery of the Direct Enhanced Service (DES) for Early Cancer Diagnosis in Primary care setting. The post will be hosted from the PCN practice sites mixed with home working. The candidate will operate from individual practices as needed to meet the service requirements, but all positions could be required to work over multiple sites including Albrighton, Alveley, Bridgnorth and Highley, Brown Clee, Broseley, Cleobury, Ironbridge and Much Wenlock and Cressage. Main duties of the job Purpose of the role: The NHS Long Term Plan sets out an ambition that by 2028 the proportion of cancers diagnosed at stages 1 and 2 will rise from around half now to three-quarters of cancer patients. NHS England estimates that achieving this will mean that, from 2028, 55,000 more people each year will survive their cancer for at least five years after diagnosis. Early diagnosis is the key to our survival efforts it means an increased range of treatment options, improved long-term survival and improved quality of life. Job Summary: The Cancer Care Co-Ordinator will work closely with the GPs, and wider practice teams to provide, coordinate and navigate the appropriate care and support for our patients. This will include achieving and exploring all options of support, completing a cancer care review based on what matters to the patient, assisting them in accessing services and support they require, and understanding and managing their own health and wellbeing. As an integral part of the PCN team, referring to social prescribers, pharmacists, cancer alliances, hospice services, and other professionals where appropriate. About us Our Health Partnership was set up by local GPs who are passionate about providing high quality primary care and using their time and skills effectively to benefit patients. We are currently a GP partnership of 30 practices with 38 surgeries. 110 GP partners in Our Health Partnership serving around 210,000 patients in Birmingham, Wolverhampton and Shropshire. The partnership offers a shared administrative and management structure, cutting down the time doctors have to spend on admin. It opens up economies of scale to get best value from budgets. It has the resources to develop innovative services and effective partnerships with local hospitals and care services. And it can access new funding streams that are only available to large GP organisations. Date posted 23 January 2025 Pay scheme Other Salary £25,593.25 to £28,519.46 a year pro rata. Depending on experience Contract Fixed term Duration 12 months Working pattern Part-time, Home or remote working Reference number B0300-25-0005 Job locations 1st Floor 1856 Pershore Road Birmingham B30 3AS Albrighton Medical Practice Shaw Lane Albrighton Wolverhampton WV7 3DT Highley Medical Centre Bridgnorth Road Highley Bridgnorth Shropshire WV16 6HG Cleobury Mortimer Medical Centre Vaughan Road Cleobury Mortimer Kidderminster Worcestershire DY14 8DB Much Wenlock Medical Practice King Street Much Wenlock Shropshire TF13 6BL Alveley Medical Practice Alveley Bridgnorth Shropshire WV15 6NG Brown Clee Medical Centre Station Road Ditton Priors Bridgnorth Shropshire WV16 6SS Ironbridge Medical Practice Dale Road Coalbrookdale Telford Shropshire TF8 7DT Bridgnorth Medical Practice Northgate Bridgnorth Shropshire WV16 4EN Broseley Medical Practice Bridgnorth Road Broseley Shropshire TF12 5EL Job description Job responsibilities The successful candidates will need to be passionate about delivering cancer care services within a primary care setting, improving uptake of cancer screening and acting as a first point of contact for cancer patients and feel comfortable discussing emotional and difficult conversations daily in both a telephone and face-to-face capacity. They will be caring, dedicated and have excellent communication skills with the key ability to listen to the patients needs. Excellent written and verbal communication skills are required, with strong organisational and time management skills. Job description and responsibilities: The post holder will ensure all cancer patients receive the appropriate information, onward referrals and support as needed to ensure requirements of the DES for Early Cancer Diagnosis in Primary care setting are met as required by the NHS Long Term Plan Be a key point of contact for newly diagnosed cancer patients. Be a key point of contact for patients who have been referred via the suspected cancer referral pathway from primary care into secondary care. Be a key point of contact for patients by letter, telephone or face-to-face appointments to ensure the relevant supporting information, including the importance of their attendance at hospital appointments. Will manage a patients needs appropriately, documenting all consultations within the patients medical notes with appropriate systems. Work with patients, families, and carers to provide support and care and manage their needs. Contact, organise and complete the cancer care review for all patients with a new diagnosis offering a GP appointment where appropriate. Complete a Cancer care review with patients via telephone consultation or face-to- face, recording an accurate and concise consultation within the patients notes using EMIS. Make appropriate referrals from the completed Cancer care review recording within the patient notes and comply with relevant data privacy and consent. Liaise with appropriate GPs and professionals when appropriate to maximise a patients needs, including identifying patients to the Gold Standard Framework (GSF) list, Flagging a patient with Out of Hours support. To discuss benefits and allowances, assisting in ensuring Respect forms are in place. Encourage and assist people to self-manage their health and well-being and increase their levels of knowledge, skills, and confidence in managing their health linking with other personalized care roles across the PCN Network. Build effective relationships with practice staff, local system partners such as the Hospice Outreach team, District Nurses, Public health and Cancer Alliances Ability to work within a team and independently. Gather information and data when requested to prepare reports and documents as requested by PCN leads. Undertake data analysis to support the increase of cancer screening prevalence throughout the PCN. Create, distribute & maintain health promotion material and patient information within practices. Job description Job responsibilities The successful candidates will need to be passionate about delivering cancer care services within a primary care setting, improving uptake of cancer screening and acting as a first point of contact for cancer patients and feel comfortable discussing emotional and difficult conversations daily in both a telephone and face-to-face capacity. They will be caring, dedicated and have excellent communication skills with the key ability to listen to the patients needs. Excellent written and verbal communication skills are required, with strong organisational and time management skills. Job description and responsibilities: The post holder will ensure all cancer patients receive the appropriate information, onward referrals and support as needed to ensure requirements of the DES for Early Cancer Diagnosis in Primary care setting are met as required by the NHS Long Term Plan Be a key point of contact for newly diagnosed cancer patients. Be a key point of contact for patients who have been referred via the suspected cancer referral pathway from primary care into secondary care. Be a key point of contact for patients by letter, telephone or face-to-face appointments to ensure the relevant supporting information, including the importance of their attendance at hospital appointments. Will manage a patients needs appropriately, documenting all consultations within the patients medical notes with appropriate systems. Work with patients, families, and carers to provide support and care and manage their needs. Contact, organise and complete the cancer care review for all patients with a new diagnosis offering a GP appointment where appropriate. Complete a Cancer care review with patients via telephone consultation or face-to- face, recording an accurate and concise consultation within the patients notes using EMIS. Make appropriate referrals from the completed Cancer care review recording within the patient notes and comply with relevant data privacy and consent. Liaise with appropriate GPs and professionals when appropriate to maximise a patients needs, including identifying patients to the Gold Standard Framework (GSF) list, Flagging a patient with Out of Hours support. To discuss benefits and allowances, assisting in ensuring Respect forms are in place. Encourage and assist people to self-manage their health and well-being and increase their levels of knowledge, skills, and confidence in managing their health linking with other personalized care roles across the PCN Network. Build effective relationships with practice staff, local system partners such as the Hospice Outreach team, District Nurses, Public health and Cancer Alliances Ability to work within a team and independently. Gather information and data when requested to prepare reports and documents as requested by PCN leads. Undertake data analysis to support the increase of cancer screening prevalence throughout the PCN. Create, distribute & maintain health promotion material and patient information within practices. Person Specification Aptitude & Personal Qualities Essential Professional attitude and assertive approach Committed to development Conscientious, hardworking and self- motivated to work with minimal supervision Creative and tenacious in finding solutions to difficult problems Ability to work with information, clinicians, social workers and managers Honest and reliable Enthusiastic Sensitive to patients needs Experience Essential Minimum of 2 years experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (desirable) Experience in use of databases Experience of administrative duties Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality Working in a multi-disciplinary setting where influence and negotiation is required Knowledge/familiarity with medical terminology Working in a busy and demanding environment whilst delivering in a timely manner Desirable Knowledge of social services structures Training in continuing care criteria Understanding of health and social care processes Skills & Abilities Essential Proven record of excellent written and verbal communication skills and interpersonal skills Evidence of excellent knowledge of Microsoft Office Able to deal with service users sensitively Able to work as part of a team Able to prioritise and manage own workload Excellent motivational and influencing skills Excellent negotiating skills Car user (to travel between more than one GP practice) Excellent interpersonal skills Ability to analyse and interpret information and present results in a clear and concise manner Excellent organisational and administration skills Experience providing advice/signposting to users Person Specification Aptitude & Personal Qualities Essential Professional attitude and assertive approach Committed to development Conscientious, hardworking and self- motivated to work with minimal supervision Creative and tenacious in finding solutions to difficult problems Ability to work with information, clinicians, social workers and managers Honest and reliable Enthusiastic Sensitive to patients needs Experience Essential Minimum of 2 years experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (desirable) Experience in use of databases Experience of administrative duties Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality Working in a multi-disciplinary setting where influence and negotiation is required Knowledge/familiarity with medical terminology Working in a busy and demanding environment whilst delivering in a timely manner Desirable Knowledge of social services structures Training in continuing care criteria Understanding of health and social care processes Skills & Abilities Essential Proven record of excellent written and verbal communication skills and interpersonal skills Evidence of excellent knowledge of Microsoft Office Able to deal with service users sensitively Able to work as part of a team Able to prioritise and manage own workload Excellent motivational and influencing skills Excellent negotiating skills Car user (to travel between more than one GP practice) Excellent interpersonal skills Ability to analyse and interpret information and present results in a clear and concise manner Excellent organisational and administration skills Experience providing advice/signposting to users Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Our Health Partnership Address 1st Floor 1856 Pershore Road Birmingham B30 3AS Employer's website https://ourhealthpartnership.com/ (Opens in a new tab)