Who You Are You are self-motivated and customer-focused, with the ability to use your initiative effectively. You demonstrate empathy and sensitivity in responding to a diverse range of issues, enquiries, and complaints. You hold a clean driving licence and possess excellent organizational, administrative, and interpersonal skills. Proficiency in ICT, particularly Access database systems like BACAS, and financial systems is essential. Your keen attention to detail ensures precision, avoiding potential reputational damage to the Council and distress to families. What the Job Involves This position involves contributing to the development, promotion, and delivery of the Cemeteries Service across five cemeteries as part of the Cemetery Strategy. You will provide operational, administrative, and technical support to a diverse, multicultural community. Supporting the Senior Cemetery Officer, your responsibilities include managing interments, grave re-use programs, memorials, and ensuring compliance with statutory requirements and Council policies. The role requires handling a demanding and sensitive service environment, with a focus on maintaining high standards and accurate cemetery records.