Job Summary
We are a leading provider of material handling solutions seeking a skilled and experienced engineer to join our team and deliver exceptional maintenance, repair, and technical support to our valued clients.
About Our Company
We pride ourselves on offering innovative and reliable material handling solutions that meet the needs of our clients. With a focus on customer satisfaction and operational excellence, we've built a reputation for quality and efficiency.
Key Responsibilities:
* Carry out routine maintenance and repairs on a range of material handling equipment, including forklifts, conveyors, and automated systems.
* Diagnose and resolve technical issues efficiently to minimise downtime for clients.
* Provide expert technical support and advice to customers, ensuring their equipment operates at peak performance.
* Maintain accurate service records and reports, adhering to company policies and procedures.
* Foster strong relationships with clients, delivering exceptional customer service at all times.
* Collaborate with colleagues and share knowledge to continuously improve service standards.
Requirements and Qualifications
* Proven experience as a Field Service Engineer or similar role, preferably in the material handling industry.
* Strong mechanical, electrical, and hydraulic diagnostic and repair skills.
* Excellent problem-solving abilities and a proactive approach to challenges.
* Strong communication skills and the ability to build rapport with clients.
* A full UK driving license.
What We Offer
* Fully equipped company vehicle and tools.
* Ongoing training and professional development opportunities.
* A supportive and collaborative working environment.
* Opportunities for career growth within a leading material handling company.