Customer Service Assistant
Rugeley
Temporary ongoing
£12.21 per hour
Monday to Friday: 8.30am – 5pm with 1 hour lunch
Duties:
* Raising orders
* Dealing with Purchase Orders
* Dealing with incoming calls and helping to answer queries and resolve complaints.
* Data entry
* General administration duties as required.
* Oversee orders from placement to invoice, acting as the link between our customers, Operations, Logistics and Commercial teams.
* Communicating with both internal and external stakeholders and being able to listen well
Experience:
* Customer service experience
* Administration experience
* Good telephone manner
* You’ll have to be able to accurately manage a high order and call volume, having had experience in a fast paced Customer Support environment.
* You’ll need to have experience working in a team, sharing workload and providing cover where necessary.
* Being well organised is also important for this role, so being a great administrator would support your application.
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