Senior Sales Administrator
£40,000 per annum
Newcastle Under Lyme
Sales Administrator / Client Administrator required to join a reputable and growing manufacturing firm in Newcastle Under Lyme.
This is a fantastic opportunity for a senior and highly skilled client facing administrator to join a company that invests in their employees. You will be the first client administrator within the business, meaning you can shape the job role, including choosing and implementing the CRM, and implementing organisational procedures.
The ideal candidate will come from a Sales Engineering and / or Technical Administration background. As a Sales Administrator, you will play a pivotal role in supporting the sales team while delivering exceptional customer service. This role requires a combination of aftersales management, customer service, and administrative skills.Key Responsibilities:
1. Liaise with customers to establish requirements and build strong relationships.
2. Work closely with the sales team to gather forecasts and understand customer needs.
3. Select, implement and support others on your chosen CRM system
4. Visit customer sites when necessary to gain insights into the ongoing needs.
5. Coordinate with the sales team to ensure contract requirements are met.
6. Monitor and manage customer delivery schedules to meet commitments.
7. Pr...