As a Box Office and Sales Assistant, full training will be given so that the post holders will be able to deal with all customer enquiries and ticket sales, including in-person, telesales, group bookings and reservations. The successful candidates will ensure that they contribute to the development of future ticket sales opportunities by upselling events and productions, as well as ensuring that all transactions maintain our financial processing protocols. A warm, friendly, polite and engaging approach is key. A willingness to work evenings and weekends is essential.
We are looking for hard-working, smart and enthusiastic individuals to join our box office and sales team, with suitable experience in a sales driven environment, to work within our box office and sales team to deliver excellent customer service
The borough of Basildon is alive with opportunity and has the ingredients to be one of the most successful and desirable places in the South East. As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent. We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.
The Towngate Theatre in Basildon is looking for enthusiastic individuals to join our Box Office team. The Towngate Theatre is the hub for the arts at the heart of Basildon with two performance spaces: the main auditorium (554 seats) and the Mirren Studio (182 seats) and currently welcomes over 82,000 people through its doors each year..
We provide a friendly and polite welcome to a wide range of professional productions and community organisations in addition to mounting our own very successful in-house pantomime.
Over recent years the Towngate has seen a rapid growth and is further expanding both its programme of shows and events as well as introducing new strands to the business including outreach and education activities., Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.
This is an exciting opportunity to be part of a growing theatre aiming to achieve excellence along with a benefit package that includes a final salary pension scheme.
If you would like to be part of Basildon's success, we look forward to receiving your application.
Please note this is a Casual contract meaning there are no guaranteed hours. Hours will be offered when avaliable and you are not oblidged to accept the work