Job Description
Job Role: Onsite IT Engineer (Field Service)
Location: Carmarthen (with travel to surrounding locations such as Swansea, Port Talbot, and occasionally Bristol, Exeter, and Dorset)
Salary: Up to £28,000 (£30,000 with security clearance) + £400/month car allowance and travel expenses
About the Role:
We are seeking a skilled Onsite IT Engineer to join our clients Field Service team. This role involves delivering high-quality onsite IT services for both BAU (Business as Usual) and ad-hoc engagements across one or more client sites. You will work closely with a key customer to provide technical support for desktop computing, corporate IT services, and more.
This position requires flexibility, as travel to various locations is part of the role. Successful candidates must also be eligible for Security Clearance and adhere to companies’ policies.
Key Responsibilities:
Onsite Technical Support:
* Provide 1st and 2nd line support for desktops, laptops, printers, and VC systems.
* Perform hardware installations, break/fix services, fault finding, and basic server maintenance (Lenovo workstations, Dell servers).
* Assist with office moves and hardware changes.
Client-Focused Services:
1. Follow d...