Join to apply for the Collections Specialist role at Quarter4 Limited.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focused on supporting and developing its employees and has the size to facilitate progression. This role is hybrid-working and has flexible hours.
Responsibilities
* Pre-Arrears Agreement Handling, speaking with customers who potentially will not be able to afford future repayments.
* Early arrears Agreement Handling, helping customers who have just entered into arrears and trying to negotiate repayment plans in order to get the agreement back up to date.
* Vehicle Repossessions, dealing with both the third party agents and also customers.
* Complaint handling.
Requirements
* Automotive experience.
* FCA or Consumer Duty guidelines experience.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Customer Service
Industries
* Administrative and Support Services
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