Digital Transformation Business Analyst
We are seeking an experienced Senior/Lead Digital Transformation Business Analyst to drive impactful change across key transformation projects, including medication management, finance, HR, and care plans. This role requires a strategic thinker with strong analytical capabilities to optimize processes and define future operating models.
Key Responsibilities:
* Lead business analysis activities across complex digital transformation projects .
* Analyse business processes to identify both quick wins and long-term improvements.
* Map end-to-end customer, staff, and supplier journeys and support the Target Operating Model .
* Develop process maps, data flow diagrams, and system integration models .
* Produce comprehensive business and functional specifications for digital solutions.
* Collaborate with IT architects to design and implement innovative digital solutions .
* Utilize data analytics and visualization tools to provide actionable insights.
* Ensure seamless system integrations and process interactions with an end-to-end approach.
* Support change management efforts to drive successful adoption of new technologies.
* Develop training plans and documentation as needed.
* Participate in the ITT process and procurement of solutions through high and low-level requirements .
* Conduct as-is, to-be, and gap analysis for agreed processes.
* Mentor and support junior Business Analysts within the team.
Required Skills & Qualifications:
* experience in business analysis, with a focus on digital transformation.
* Strong technical proficiency in:
o Microsoft Office Suite (Advanced Excel, PowerPoint, Visio)
o Microsoft Dynamics 365
o Power BI
o Miro or similar collaboration tools
* Expertise in data mapping, system integrations, and IT architecture analysis .
* Strong background in process mapping and BPMN modelling .
* Knowledge of Lean Six Sigma principles and methodologies.
* Excellent stakeholder management and communication skills .
* Proven ability to lead and mentor junior team members .
Preferred Certifications:
* CBAP, PMI-PBA, or CCBA (Business Analysis Certifications)
* CSPO (Certified Scrum Product Owner)
* Lean Six Sigma (Green Belt or higher)
* Scrum Master Certification
Rates dependent on experience and client requirements.