Job Title: Customer Service Advisor Location: Corby Employment Type: Full-Time Salary: £12.25 per hour Shift Pattern: Wednesday, Thursday, Friday: Starting between 08:00 or 09:00 Saturday & Sunday: 07:00 - 15:15 Total Hours: 37.5 hours per week Training Schedule: Training Period: Approximately 6-7 weeks Training Hours: 09:00 - 15:00, Monday to Friday Training Start Date: Potentially 6th May Job Description: We are seeking a dedicated and flexible individual to join our team as a Customer Service Advisor. The ideal candidate will be available to work the specified shift pattern and commit to a comprehensive training program. Key Responsibilities: Handling customer enquiries via incoming telephone calls Identifying and ordering spare parts/accessories Cross-selling where applicable Collaborate with team members to achieve targets Maintain high standards of customer service Adhere to company policies and procedures Requirements: Availability to train between 09:00 - 15:00, Monday to Friday, for approximately 6-7 weeks starting from 6th May Ability to work the specified shift pattern Possess strong communication skills - both verbally and written Be confident, and able to use own initiative Have a good attention to detail Be highly customer-focused Be computer literate Be flexible Have a positive attitude Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.