ARE YOU THE ONE? As an Omnichannel Insight Analyst, you’ll generate insights that can help the channel management teams in their decision-making process. You’ll analyse a wide range of data from multiple sources, from sales to customer and market research, delivering actionable insights to stakeholders through clear presentations that support performance tracking and strategic decision-making. You’ll will drive market and consumer research projects, working with external agencies to uncover key trends, opportunities, and risks. WHAT YOU’LL BE UP TO REPORTING AND INSIGHTS Create comprehensive presentations that support performance tracking and strategic development, utilising research insights to inform decision-making. Analyse research data to uncover trends, opportunities, and risks, and present key findings to stakeholders in a clear and actionable manner. MARKET RESEARCH Conduct market and consumer research projects with the research agencies such as mystery shop project. Responsible for producing insights centred around customer and mystery shop data STAKEHOLDER MANAGEMENT Collaborate with stakeholders across the Omnichannel and Marketing departments to understand their data and insight needs, delivering insights that support their specific goals and objectives. Work closely with external agency partners, ensuring their projects align with the business’ goals and provide valuable insights. ARE YOU OUR PERFECT PARTNER? You’re a strong analytical thinker and are comfortable with numbers You’ve got an understanding of AB testing and statistical rules behind market research and analytics You’re passionate about the technology and mobile industry, experience within this would be advantageous You’re an expert at building and maintaining effective working relationships with various teams, as well as external vendors You’ve got strong knowledge of MS Excel and SQL You’ve got an excellent eye for detail. You can identify trends and patterns of information and can communicate findings in a clear and concise manner You’ve got knowledge of other languages like Python and data visualisation tools like Power BI and Qlik is a plus WHAT YOU CAN EXPECT FROM US Competitive Salary: £40,000 Per Annum Performance Bonus 10% Company Sick Pay Samsung Discounts Life Assurance: 4 times your annual salary Perkbox (Rewards Portal) ETHIC Values - Employee of the month: a chance to win a £500 lifestyle voucher Development Opportunities– our teams have historically moved into all manner of other jobs WHO ARE WE? We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.