Job summary Applying for this Deputy Therapy Manager role, will be a prime opportunity to develop your leadership and service development skills, as a dynamic, problem solving Occupational Therapist or Physiotherapist. The integrated discharge hub (IDH) at Milton Keynes University Hospital is responsible for being a single point of contact for professionals, providers, patients and their families to support safe and timely discharge. The IDH has an integrated health and social care single line management structure overseeing professionals from a variety of services which are integral to supporting patient discharge, for which you will actively lead and manage organisational day to day service provision. The ethos of the hub is to provide a seven-day service, ensuring patients are central to all discharge planning and they, along with their families are kept updated through their discharge journey and seamlessly returned to their chosen residential setting. The hub is responsible for the safe and timely discharge of patients from Milton Keynes Hospital, reducing delays in discharge by coordinating professionals to ensure the necessary support and services are in place. Main duties of the job Be the key point of contact in coordinating patient discharges for patients requiring therapy, being the expert advisor and developing and maintaining access to other services that support patient discharge. Share key knowledge and skills to Discharge Practitioners. Provide operational leadership to members of staff within the IDH and direct supervisees within the IDH and CNWL Home first as required. This includes management of HR and organisational requirements. Responsible for ensuring that members of staff within the IDH are carrying out the daily operational delivery of all discharge and admission avoidance processes in line with local and national guidance and in collaboration with system partners. To deputise at key stake holder meetings and events, exploring opportunities to improve discharge planning and admission avoidance. Be accountable to your own professional organisation working in collaboration with a range of health and social care professionals to ensure safe, sustainable and seamless discharges for patients at Milton Keynes University Hospital and for patients requiring repatriation to Milton Keynes. Specifically promote the inclusion of patient communication within all work undertaken by the IDH, to ensure that patients/families/carers views are included within discharge planning and are kept updated on the progress of discharge planning. Maintain productive partnerships with other health and social care organisations, including the voluntary sector. About us In this leadership role, we can offer career coaching, opportunities for mentorship and career development via leadership training. You will haveaccess to 1:1's, appraisal and peer networking.You will be provided with a laptop and mobile phone to support hybrid working.And if you thought there was something more you were looking for, then CNWL can offer:o Flexible workingo Buying and selling annual leaveo An attractive pension scheme (including a tax-free lump sum on retirement and family benefits from dependents, ill healthretirement benefits and life assurance cover of twice your annual pay)o Employee assistance programme: a free and confidential service to help with personal lifeo Staying well at work service for tailored employment related support to staffo Physio Med: an education zone, advice line and treatment service for staffo Staff wellbeing zone for free and confidential online health and wellbeing programmeso The Recovery College offers a range of health and wellbeing courses for staffo A range of staff networkso Discounts and savings at hundreds of retailers nationwide with My Trust benefits: you can save money on your weekly foodshops, household bills, toiletries and cosmetics, cinema tickets, meals out and holidays or weekend breaks.o Travel discounts Date posted 13 February 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year p.a (pro rata for part time) Contract Permanent Working pattern Full-time Reference number 333-D-MK-CM-1125 Job locations Home 1st, Bletchley Community Health Services, Whalley Drive Milton Keynes MK3 6EN Job description Job responsibilities To be professional and legally accountable for all aspects of your work including the case management of patients in your care. To use specialist professional and clinical knowledge across a range of procedures based on a sound knowledge of evidence-based practice and treatment options, using clinical assessment, reasoning skills and knowledge of treatment skills. To undertake comprehensive holistic assessment of patients to determine suitable management of their rehabilitation needs in discharge planning support. Identify all new patients and have an understanding from admission of any therapy requirements that may be needed on discharge and commence discharge planning. Use clinical reasoning skills to risk assess appropriate therapeutic intervention response times for patients referred to Planned care therapy. To assess patient understanding of treatment proposals, gain valid informed consent and have the capacity to work within a legal framework with patients who lack capacity to consent to treatment. Use a range of verbal or non-verbal communication tools to communicate effectively with patients, relatives, carers and other health and social care professionals to progress discharge plans as required. This will include patients who may have difficulties in understanding or communicating. To be able to prescribe, order and review the equipment needs for patients requiring supported discharge. On completion of risk assessments, be able to make recommendations to the multi-professional teams, about the level of support required to meet individualised packages of care on discharge. To be able to promote a risk enabling approach to ward staff to encourage therapeutic intervention and functional activities, preventing deconditioning in the hospital environment and reduce length of stay. To be responsible for the safe and competent use of all appropriate equipment. Work collaboratively with a range of healthcare professionals from MKUH, CNWL, Social care and other organisations, to ensure needs led comprehensive treatment plans are in place. Provide a comprehensive and highly specialist level of communication / liaison between MKUH, CNWL, Social care and other organisations to promote patients therapy requirements in treatment and discharge planning decisions. Provide expert advice to the bed/site management team in relation to transfer/care issues. To attend the appropriate ward rounds and multidisciplinary meetings as required. Ensure accurate electronic records are maintained effectively, in a timely manner. To work with staff from the Planned Care service line, to deliver seamless therapeutic treatment plans in the transition from hospital to home. Take part in service audit to assess the effectiveness of Planned Care service line To work collaboratively in partnership with CNWL, MKUH and BLMK ICB to implement system flow response as part of escalation processes. To actively seek patient and carer feedback, to enable informed decision-making when reviewing service interventions. Partake in clinical audit activities that impact on barriers to discharge. Participate in research as appropriate. Utilise the Patient Discharge Unit and provide advice, support and training where required. Job description Job responsibilities To be professional and legally accountable for all aspects of your work including the case management of patients in your care. To use specialist professional and clinical knowledge across a range of procedures based on a sound knowledge of evidence-based practice and treatment options, using clinical assessment, reasoning skills and knowledge of treatment skills. To undertake comprehensive holistic assessment of patients to determine suitable management of their rehabilitation needs in discharge planning support. Identify all new patients and have an understanding from admission of any therapy requirements that may be needed on discharge and commence discharge planning. Use clinical reasoning skills to risk assess appropriate therapeutic intervention response times for patients referred to Planned care therapy. To assess patient understanding of treatment proposals, gain valid informed consent and have the capacity to work within a legal framework with patients who lack capacity to consent to treatment. Use a range of verbal or non-verbal communication tools to communicate effectively with patients, relatives, carers and other health and social care professionals to progress discharge plans as required. This will include patients who may have difficulties in understanding or communicating. To be able to prescribe, order and review the equipment needs for patients requiring supported discharge. On completion of risk assessments, be able to make recommendations to the multi-professional teams, about the level of support required to meet individualised packages of care on discharge. To be able to promote a risk enabling approach to ward staff to encourage therapeutic intervention and functional activities, preventing deconditioning in the hospital environment and reduce length of stay. To be responsible for the safe and competent use of all appropriate equipment. Work collaboratively with a range of healthcare professionals from MKUH, CNWL, Social care and other organisations, to ensure needs led comprehensive treatment plans are in place. Provide a comprehensive and highly specialist level of communication / liaison between MKUH, CNWL, Social care and other organisations to promote patients therapy requirements in treatment and discharge planning decisions. Provide expert advice to the bed/site management team in relation to transfer/care issues. To attend the appropriate ward rounds and multidisciplinary meetings as required. Ensure accurate electronic records are maintained effectively, in a timely manner. To work with staff from the Planned Care service line, to deliver seamless therapeutic treatment plans in the transition from hospital to home. Take part in service audit to assess the effectiveness of Planned Care service line To work collaboratively in partnership with CNWL, MKUH and BLMK ICB to implement system flow response as part of escalation processes. To actively seek patient and carer feedback, to enable informed decision-making when reviewing service interventions. Partake in clinical audit activities that impact on barriers to discharge. Participate in research as appropriate. Utilise the Patient Discharge Unit and provide advice, support and training where required. Person Specification Experience Essential NHS Experience of working in an acute NHS setting Experience of working in a community setting Experience of triage / waiting list management Experience of leading a team Experience of discharge planning to support system flow Understanding of current guidelines and standards to support discharge pathways Qualifications Essential Current UK HCPC registered (OT/Physio) Degree level education in Occupational Therapy or Physiotherapy Person Specification Experience Essential NHS Experience of working in an acute NHS setting Experience of working in a community setting Experience of triage / waiting list management Experience of leading a team Experience of discharge planning to support system flow Understanding of current guidelines and standards to support discharge pathways Qualifications Essential Current UK HCPC registered (OT/Physio) Degree level education in Occupational Therapy or Physiotherapy Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Central and North West London NHS Foundation Trust Address Home 1st, Bletchley Community Health Services, Whalley Drive Milton Keynes MK3 6EN Employer's website https://www.cnwl.nhs.uk/work (Opens in a new tab)