Natures Aid - Preston
Hybrid Role - minimum of 3 days in the office, 2 from home
If you are an experienced sales coordinator with a background in order processing and great attention to detail, this could be your next role!
International sales/export experience is desirable, as you will be working within the international sales team processing and arranging shipment of large orders globally!
In the role, you will be responsible for the day-to-day export/sales activity and administration, from order processing to shipment, and building relationships with international customers throughout the process.
About us:
Natures Aid, part of the STADA Group, was established in 1981 and is a leading UK manufacturer of Vitamins, Minerals & Supplements to health food stores, pharmacies, and groceries, with over 190 products throughout 15 main health categories. Due to a continued period of substantial growth both in the UK and Internationally, Natures Aid is one of the top 5 leading UK supplements brands, with ambitious plans to continue to grow ahead of the category, through its award-winning innovation programme.
The role:
1. Prepare all quotations for the Natures Aid brand at the request of the International Business Development Manager.
2. Prepare Export shipping documentation (Commercial invoices, packing lists, any certificates, etc.)
3. Work in conjunction with Regulatory Affairs Officer to provide relevant product registration papers for registration.
4. Submit applications to the Chamber for certificates and EUR1’s.
5. On occasion, arrange documents to be notarised by an external body.
6. Liaise with the International Business Development Manager regarding prices to ensure margins are maintained.
7. Keep customer records accurately, up to date and in good order on the system, including records of communication to and from customers.
8. Apply for Health Certificates so products can be shipped legally.
9. Check stock availability for export orders on a regular basis and provide any additional manufacturing information to customers when required.
10. Obtain proof of exports for each shipment as a legal requirement and scan complete orders onto the system.
11. Notify Customers of new products, product changes, delisted products and price changes.
What you’ll need to succeed in the role:
1. Experience in a similar export sales, order processing or shipment role.
2. Excellent working knowledge of Export and the impact of exporting products overseas.
3. Strong attention to detail.
4. Highly organised and ability to prioritise tasks.
5. Excellent communication and relationship building skills including stakeholder management.
6. Proficient in the Microsoft 365 suite, especially Word, Outlook and Excel.
7. Experience within Export Sales in the vitamin/supplement industry – desirable.
8. Knowledge of Microsoft Business Central – desirable.
9. Thorough working knowledge of export supporting documentation (EUR1’s, COO’s, Health Certs, etc.) – desirable.
What's in it for you?
1. Hybrid working, minimum of 3 days in the office, 2 from home per week.
2. Annual Bonus.
3. 23.5 days holiday, increasing to 28.5 days over the first 5 years’ service, plus bank holidays.
4. Option to purchase up to 5 days additional Annual Leave.
5. 6% employer's pension contributions.
6. Salary Sacrifice Pension Scheme Option.
7. Annual Pay Reviews.
8. Enhanced family friendly leave and pay.
9. Length of Service Awards.
10. 50% Employee Discount on Natures Aid products.
11. Access to hundreds of free E-Learning courses on our in-house Learning platform.
12. Free onsite parking.
13. We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programmes all year round.
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