Patient / customer care Train in and perform a broad range of respiratory investigation procedures and any other tests as deemed necessary. Perform procedures accurately and reproducibly according to standard operating procedures. Explain tests clearly, in an age appropriate manner, to enable the patients to perform physiological tests, working with the child, family & multi-disciplinary team members to obtain accurate results & achieve best possible outcomes. Carry out the qualification service, liaising with operators across Europe, continually improving the service. Conduct training courses for MBW operators from across Europe and assist in the creation of training material. Establish excellent relationships with investigators, consultants, members of clinical teams, research staff, and patients. Maintain strong links and work with other centers involved in trials. Liaise with clinical and non-clinical departments/staff and the research team to ensure all requirements for the study have been negotiated and are in place. Communication Play a key role in coordinating clinical research activities, working directly with the research and clinical team under the direction of the project manager. Maintain essential study documents during set-up and throughout study conduct. Assist in the process of study information dissemination, recruitment and informed consent. Communicate effectively with patients & parents at an age appropriate level, listen to parents, nursing staff and play therapists for advice on best approach to engage each child in a required test. Liaise closely with all members of the multidisciplinary team ensuring collaborative working practices & professionalism at all times. Capability and willingness to travel across Europe to provide technical expertise in training and troubleshooting with respect to MBW testing People management Participate in own performance review with manager to create a meaningful personal development plan, completing objectives set Attend study lectures, courses & conferences as agreed with manager to fulfil personal development plan Service development Complete all protocol specific training and education Implement departmental procedures & policies ensuring best practice at all times Manage the processing, storage and shipment of biological samples Assist in research projects & audits within the respiratory department Policy development Implement the trust policies & protocols within the department Resource management Safe use of equipment involving routine calibration, maintenance, quality control, problem solving, reporting faults & disinfection of equipment Monitor stock levels and assist with ordering non-stock items Information management To ensure all patient data is stored in a suitable manner adhering to trust information governance policy Further sections To ensure all mandatory training courses such as Manual handling, Fire, Resuscitation, health and safety are attended on an annual basis and the knowledge gained adhered to. To abide by the Trusts core behaviours for staff and all other Trust policies including standing financial instructions, research governance, clinical governance, patient and public involvement, codes and practices, and health and safety policies This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.