RN FPS Portal Team is the primary point of contact crisis intervention provision to Naval Service personnel and their families around the world. Primarily focused on remote casework support via telecommunication and digital mediums although not exclusively. You will be expected to respond to
people in personal crisis in a sensitive and timely manner, assessing their level of need whilst advising the Command of potential courses of compassionate action that supports operational effectiveness.
In this role you will:
Deliver multi-disciplinary specialist welfare casework by positively engaging in integrated activities to enhance service delivery and promote holistic ways of working.
Coordinate and manage your own workflows in order to achieve optimal capability, ensuring the delivery of high-quality specialist welfare casework.
Be competent in the use of electronic information and case recording systems
Provide formal supervision, reporting, and guidance to caseworkers and other staff, as the position requires. This includes mentoring of internal specialist welfare students and Social Work University students, commensurate with own experience, capacity and abilities.
Note that travel may be required, including overnight stays, to visit families, RN locations and attendance at meetings and forums. Full UK Driving Licence desirable.