Job Reference: 320754
Position: HR System Product Owner Team Lead
Salary: Competitive salary, 10% annual bonus potential, 25 days annual leave (increasing to 27.5 days after 10 years), and a company pension scheme with highly competitive contribution rates.
Type: Permanent, Full-time. This is a Hybrid working role with a requirement to attend our office in Pond Street, Sheffield, with flexibility in line with business needs.
Through creativity and collaboration, our HR services team plays a pivotal role in driving employee engagement, organisational success, and fostering a positive work environment. Join a team nominated for CIPD HR team of the year as we strive to deliver for the nation and be a force for good.
About the Role:
1. Manage the product backlog of tickets, providing stakeholders with timely updates and resolutions.
2. Assist in the prioritisation of tickets and change requests on PCM (People Case Management).
3. Participate and often lead scrum events on the product, facilitating discussions and actions.
4. Act as primary contact for PCM change, gaining buy-in from stakeholders while gathering clear instructions for developers.
5. Help in communicating the vision by creating and sharing the product roadmap.
6. Manage key compliance tasks that ensure the integrity of the PSP (People System Portal) / PCM data and its users in conjunction with internal and external Audit.
About You:
1. Excellent data management and analytical skills, with experience of working with large data sets and reconciliations.
2. Experience of working on a technical helpdesk and demonstrate a troubleshooting analytical ability.
3. Good organisational skills and a track record of delivering to tight deadlines while working flexibly to meet customer needs.
4. Ability to prioritise workloads for self and others and meet KPIs.
5. In-depth knowledge of Scrum and Agile Software Development Methodology.
6. Excellent oral and written communication skills, including presentation skills.
We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.
Extra Benefits:
1. RMG Share Schemes: partnership and matching share offer.
2. Family Friendly Support: enhanced maternity pay, paternity leave, adoption leave, and shared parental leave.
3. Discounts and Offers: access to over 800 offers for savings on groceries, days out, holidays, and household bills.
4. Supportive and generous company sick pay.
5. Your Wellbeing: access to 24/7 services and tools for physical, mental, financial, and social support.
Next Steps:
The next stage of the selection process will be a face-to-face interview consisting of competency-based and role-specific questions. We plan to hold interviews in late January.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about the qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We will provide you with your interview questions ahead of the interview to allow you time to prepare and ensure you have your best examples in mind. Royal Mail Group values both trust and our people.
Royal Mail is proud of our diverse employee network groups and the active role they play in supporting belonging and encouraging a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
Closing Date: Sunday 12th January 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
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