This is an exciting opportunity for someone with a genuine passion for providing support and guidance to people with disabilities. We are looking for someone with demonstrable experience to join our Disability and Welfare team, working to provide information, advice, and guidance to all students to ensure they are safe and well supported throughout their studies. Within this role you will be a leader within the team, supporting with decision making and working with stakeholders across the organisation to ensure students and staff are well informed and the support being provided is effective. Your work will require you to build rapport with students in the online world and navigate complex situations in a calm and professional manner. Working with your immediate colleagues and those across UCEM, you will ensure the best outcomes for our students. Your accountabilities and responsibilities include: · Support and be responsible for a caseload of students · Provide help and/or advice to disabled students by assessing students’ needs, determining, and implementing support arrangements and monitoring progress · Carry out needs assessments, advise on reasonable adjustments, formulate support plans, and offer guidance and signposting to external services if needed · Deputise for the Head of Disability and Welfare · Advise students on applications for the Disabled Students' Allowance (DSA) and Educational Skills Funding Agency (ESFA) financial support Our main requirements: · Demonstrable experience of working in a disability support service · Experience providing support, advice, and guidance to individuals with disabilities · Experience in management of complex caseload of disabled students · Knowledge of statutory Safeguarding, Prevent and Disability legislation For the full job specification and contact details: https://www.ucem.ac.uk/current-vacancies/ At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to recruitmentucem.ac.uk by no later than 03 January 2025 at noon. EQUALITY, DIVERSITY, AND INCLUSION Here at UCEM we champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds. Please note that UCEM is closed for the festive period from 24 December 2024 to 01 January 2025 inclusive. We will respond to any queries as soon as possible when we re-open in the New Year.