Your new company Join a dynamic and innovative company that excels in providing top-notch technical solutions and customer support. This organisation is dedicated to maintaining high standards of quality and customer satisfaction, offering an exciting and challenging environment for a Technical Sales Engineer. Your new role As a Technical Sales Engineer, you will interact with customers daily via phone and email, assisting with spare parts enquiries, troubleshooting, providing quotations, and processing orders. You will proactively communicate with customers regarding services and spare parts, manage equipment installations and site visits, and maintain spare parts price lists and manuals. Your role will also involve troubleshooting issues with suppliers and customers, managing logistics for component parts, handling warranty cases, and ensuring compliance with ISO-9001 standards. What you'll need to succeed To succeed in this role, you will need excellent communication skills to deal with a global customer base, good technical expertise in mechanical and hydraulic systems, and beneficial electrical knowledge. Proficiency in Microsoft packages, including Excel, is essential. Experience with SolidWorks is advantageous. You should have 2-3 years of experience in sales and experience in aftersales engineering parts is beneficial. Strong customer service skills and the ability to manage multiple tasks efficiently are crucial. What you'll get in return In return, you will receive a competitive salary ranging from £30K to £40K, along with the opportunity to work in a supportive and collaborative environment. You will have the chance to develop your skills and knowledge, work on exciting and challenging projects, and make a significant impact on the company's success. This role offers excellent career progression opportunities and the chance to be part of a forward-thinking and innovative team. Working hours are Monday to Thursday from 7:00am to 4:15pm and Friday from 7:00am to 1:30pm. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Technical Sales Engineer Sales Engineer Technical Sales Benefits: £40 000