German Speaking - Market Co-ordinator, Rugby
£34,000 per annum + Excellent Company Benefits
(Hybrid option after the probationary period)
Reporting to the Project Administration Manager, the broad outline of the role will be to provide a high standard of market support to our client account. The role will be 80/20 office-based
Candidates must be customer-centric flexible and able to organise their own workload; be proactive and project manage high-value orders. The role is admin-orientated and requires a good understanding of processes/procedures with defined deadlines
The role is a reactive role with some degree of proactivity required such as chasing orders/quotes, setting up site visits, attending conferences, building rapport with the customer and offering product switches to provide a high level of customer service and improved efficiencies.
Duties:
The Market Co-ordinator will have responsibility for customer service levels
Work with the Administration team and other Internal stakeholders to facilitate a smooth ordering process with the aim of deliveries being on time in full
Report and resolve any Customer issues.
Liaising with Internal departments to facilitate a smooth process from quote through to post shipment and after sales care
Carrying out Administration functions including projects, resupply quotes/orders, warranty, stock queries, overdue, obsolete/slow-moving stock
Providing weekly visit reports detailing any outcomes/opportunities/cha...