Job Description The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it, and live it, for the benefit of our staff, our communities, and our environment. Do you want to be at the heart of a major programme to protect the environment by driving Water Companies performance to ensure compliance with environmental permit requirements? We are looking for a flow improvement planning advisor to join our team of flow specialists within the Environment and Business Directorate. You will work with specific Water Companies to drive discussions to achieve 100% flow compliance with existing and future permit requirements. In this role you’ll be responsible for: Working with colleagues to deliver flow compliance and planning advice for the business Leading the development of a flow improvement plan for individual Water Companies, following a nationally consistent approach Engaging across the business to deliver a joined-up approach to flow planning and compliance delivery at individual sites Working with Water Companies to ensure they deliver any required improvements to agreed timescales to deliver long-term solutions Ensure flow compliance planning is joined up with other organisational priorities and initiatives Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role. The team You’ll join the Compliance, Incidents and Environment team, in the E&B Water Department. The team works on many issues across Water Quality and Water Company compliance, incidents and enforcement. You will be focussing on Water Company wastewater flow compliance work. We’re a dispersed team and work with a wide range of technical and project teams across the country. Experience/skills Required We are looking for people with experience of flow compliance and/or water quality planning to be able to support our on-going work programme. Applicants should have knowledge and experience of Water Industry regulation, particularly the operation and monitoring of flows at wastewater treatment works and storm overflows. In your capability-based answers please demonstrate your: ability to work effectively with people from a variety of backgrounds and cultures and actively encourage others to consider diversity issues in their work. knowledge of water company regulation, especially flow compliance knowledge of Environmental Permitting Regulations (EPR); regulation, compliance and enforcement in relation to the Water Industry ability to manage your own workload and prioritise conflicting demands excellent written and verbal communication skills. You’ll have a range of development opportunities and appropriate training will be provided. Contact and additional information You’ll have an inclusive incident management objective in your development plan. We’ll help you find a role to suit your needs. Appropriate training will be given. This is a national role. The working location is flexible / hybrid. But you will have an EA Office base location to use as necessary. We use smart tools to stay connected and reduce travel, some travel and overnights may be required. Please read the Candidate / Additional Information Pack for information. Any queries, contact katie.whitlockenvironment-agency.gov.uk Applications are “blind” assessed using your answers to the competency questions. Interviews will be held via MS Teams within two weeks of the closing date. Reserve list consent - we’ll hold your details for 6 months and may offer you an alternative post. Competence 1 Delivers Results Through Others Description You will need to work with others to deliver results on time, to required standards and in line with organisational priorities and procedures. More information on how to answer competency questions can be found in the candidate pack. If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview. Feedback is generally not available at sift stage. Please describe how you have used your skills and experience to successfully secure the support of others to deliver a required action. Competence 2 Takes Decisions and Solves Problems Description You need be to be able to find and deliver optimal solutions to problems by effectively analysing all the information, probing to develop alternatives and taking sound and time decisions. Please provide an example of when you have used a variety of data and information to reach a difficult, controversial or unusual decision. Competence 3 Builds and Sustains Relationships Description Develop and maintain effective working relationships with internal colleagues and external stakeholders. Please provide an example of when you have maintained and developed relationships with external stakeholders when the regulatory messages or tasks have be difficult, costly or challenging. If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.