Description About the Role We have an exciting opportunity for a MP&L Ship Receive Analyst to join our team in Minworth/Birmingham. Shipping and receiving analysts create mailing label and ensure orders are fulfilled correctly. They verify incoming shipments by scanning barcodes into computer programs and prepares shipping documents. Shipping and receiving analysts maintain records of incoming and outgoing shipments, and also ensure delivery success while providing great customer service. How you will contribute Answers routine and non-routing inquiries and performs duties involving the collection, verification, and/or dissemination of material levels and customer needs and demands. Implementation and monitoring of all appropriate materials Systems. Update trailer report and Team Board. Receive into systems and release trailers for receipt in system. Complete problem resolution report- carrier claims, no ASN’s, vendor discrepancies. Respond to customer inquiries and anticipates upcoming customer needs. Ensures all inbound transportation windows are met. Coordinate with operations for shipments and expedites. Ensures all outbound transportation windows are met; escalates issues as required. Confirm to the processes and requirements of our integrated management systems. Achieve effectiveness of our integrated management system by following the Quality Policy and meeting company objectives. Performs other related duties as assigned. What you will bring Excellent communication skills at all levels within syncreon and the Customer supply base Ability to work in a fast-paced environment and to tight deadlines Good communication skills both written and verbal and a good knowledge of MS Office Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE