At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 20 countries and around 39,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.
The Oracle Fusion Functional Analyst reports to the Oracle Support Manager and sits within the Finance Systems Team.
You will be assisting with the newly built Oracle Cloud Fusion system, transitioning it into a steady state, resolving end user issues, replicating bugs and working with a 3rd Party Managed Service. This role will be part of a team of 4 analysts.
This role will be remote first, with the expectation you come into the Chocolate factory office in Bristol once per month.
Key Accountabilities/Responsibilities:
* Work in collaboration with finance on their newly delivered Oracle Cloud Fusion system, to deliver high calibre system reports, analysis, and support to business needs are met.
* Provide support services to the Cloud instance of Oracle Fusion which includes the following modules: General ledger, Accounts Payable, Accounts Receivable, Cash Management, Project Accounting, Fixed Assets, Accounting Hub, FCCS, EPM, OIC.
* Provide investigation and resolution to incidents and defects related to the full end-to-end process, Oracle EBS modules and connected systems to the Finance domain, considering root cause resolution and scalability.
* Replicate system issues in development environments and support with testing changes ensuring the changes pass acceptance testing.
* Provide system administration, maintenance, interface management and support with control of Opening/Closure of ledgers during month end periods.
* Raise continuous improvements to tackle high ticket counts.
* Work with the 3rd Party support partners, using their ticket portals, to resolve issues.
* Highlight major impacting issues to the Oracle Support Manager to ensure the business impact is managed.
* Ensure excellent customer service is always delivered to end users.
Experience/Qualifications:
* You'll need a strong understanding of Oracle Cloud Financial modules (Oracle fusion).
* Experience with implementing or supporting Oracle Cloud projects is valuable, along with a strong understanding of finance processes.
* Proficient in analysing requirements, configuring systems, change life cycle, testing, releases, conducting user training, and providing ongoing support is crucial.
* Oracle certifications are a bonus.
* Ability to liaise comfortably with key stakeholders.
What We Offer:
At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from:
* Work-life balance
* 26 days annual leave
* Cycle to Work scheme
* Initiatives focused on employee wellbeing
* Pension
* Discretionary Bonus
* Discounted staff pet care
* Dog Friendly office
* Free Parking available at Head Office
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
IVC Evidensia UK
IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom
Any questions before applying?
Speak to Jake Nicholls from our recruitment team who would be happy to help you with any questions you have before applying for this role.
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