Your new companyHays are happy to be working with a well-established corporate organisation in Nottingham.Your new roleThis client has an exciting new opportunity for a professional Credit Controller to join a busy and friendly organisation in Nottingham. You will be working as part of a team, closely with colleagues across functions and key clients, and will be responsible for ensuring payments are collected in a timely manner, ensuring minimal aged and outstanding debt across the customer base. This is a varied, fast-paced, and busy role requiring a true professional who can take ownership and responsibility as well as work on their own initiative and to deadlines. You will also be responsible for reviewing and protecting the business from fraud when releasing orders.
1. Identify and collect overdue debts and debts falling due, ensuring future payments are made to terms where appropriate.
2. Identify, document, and progress to completion of all customer queries, liaising with the customer services department/sales to ensure queries are resolved within agreed timescales.
3. Process and vet all credit stopped orders, ensuring minimal complaints from sales and customers. All approved credit stopped orders should be released the same day, with sales informed if orders remain on credit stop.
4. Maximise sales while ensuring no exposure to uninsured debt, maintaining a close working relationship with sales and custom...