Group1 Stansted is looking for a Sales Associate. Your role Working with world-class brands as a Sales Associate/Trainee you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. What you will be doing? Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle. Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database. Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions. Recommend suitable add-on products that align with customer needs and preferences. Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up. Deliver outstanding customer service that fosters loyalty and encourages referrals. Your profile Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. Full UK Driving Licence. Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships. Ability to deliver first-class customer service with energy and enthusiasm. A genuine interest in helping customers and contributing to the team’s success. Strong organisational skills with the ability to meet deadlines, with excellent attention to detail. Exceptional listening and communication skills, focused on understanding customer needs. Rewards There are many great reasons to join the Group1 Automotive team, including the following industry-leading benefits package: Enrolled on our aftersales academy Accelerated training pathways and manufacturer training. State of the art facilities with modern automotive technology. Family friendly benefits such as enhanced Paternity & Maternity leave. Long Service holiday rewards that increase with your length of service. Paid day off for your birthday.