Reports to: Fundraising & Commercial Manager
Job Purpose
The Trainee Fundraiser will work closely with our experienced fundraising team to learn the ins and outs of charity fundraising. This role is designed for individuals eager to build a career in the nonprofit sector and make a real difference. You will gain hands-on experience in various fundraising activities, including donor engagement, event planning, and digital campaigns.
Kilbryde Hospice provides palliative and end of life care services to the people of South Lanarkshire. The Hospice strives to meet the physical, emotional, social, and spiritual needs of patients and carers, offering support in coping with the practical implications of life-limiting illnesses. Staff are required to provide the highest standard of patient-centred care possible, while promoting choice, dignity, self-esteem, and an enhanced quality of life.
Key Accountabilities
* Support Fundraising Activities: Assist in the planning, execution, delivery, and evaluation of fundraising events, campaigns, and initiatives. This includes advanced preparations, on-the-day support, and pre/post event administration. Use creative flair to create and develop new and cost-effective fundraising events and campaigns.
* Donor Engagement: Help manage relationships with existing donors, including regular communication (on phone, in person and through email/post) and updates on the Hospice’s work. Assist in identifying and cultivating potential new donors; be a first point of contact for new donors (including accepting donations and supporting donors with their own fundraising ventures). This engagement will include interactions with a variety of people, including those who may be emotional.
* Digital Fundraising: Support the creation and management of online fundraising campaigns across social media platforms and the Hospice’s website.
* Data Management: Maintain accurate records of donations, donor information, and fundraising activities using the Hospice’s donor database.
* Reporting: Assist in the preparation of reports on fundraising activities and outcomes for internal and external stakeholders.
* Administrative Support: Provide general administrative support to the fundraising team as needed.
* Cash Handling and Processing: Accurately process, reconcile, and record all cash and cheque donations, ensuring compliance with internal controls and policies. Prepare and conduct timely bank deposits, as required, with support from the Finance Team.
* Any other relevant duties as required by the Fundraising & Commercial Manager.
Skills and Qualifications
* Communication: Excellent verbal and written communication skills. Comfortable engaging with a variety of stakeholders, including donors and volunteers.
* Organisational Skills: Strong organisational abilities with attention to detail and the ability to manage multiple tasks simultaneously.
* Interpersonal Skills: Ability to work effectively both independently and as part of a team. A positive and proactive attitude is essential.
* Tech Savvy: Basic proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with social media platforms. Experience with CRM systems is a plus. Experience/knowledge of WordPress, social media platforms and general marketing are beneficial.
* Passion for the Cause: A genuine interest in the Hospice’s mission and a strong desire to contribute to its success. Prepared to work unsocial hours as required.
* Willingness to Learn: Enthusiasm for developing new skills and growing within the role.
General Responsibilities of All Employees
* Have a good understanding and comply with relevant Kilbryde Hospice Policies and Procedures at all times.
* Kilbryde Hospice is committed to encouraging volunteering throughout the organisation and as such the post holder will be expected to support and work effectively with volunteers.
* All staff are required to comply with the obligation of confidentiality relating to personal information that could identify individuals.
* All employees of Kilbryde Hospice must be aware of infection prevention and control policies and are expected to follow them at all times.
* The post holder is required to familiarise him/herself with and comply with the Kilbryde Hospice Health & Safety policies.
* The post holder must at all times carry out duties and responsibilities with regard to the Kilbryde Hospice Code of Conduct.
How To Apply
To apply for this position, please send your CV and a cover letter outlining your suitability for the role to Recruitment@KilbrydeHospice.org.uk by 9th March 2025.
Kilbryde Hospice is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We welcome applications from all suitably qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age.
Applicants should be aware that the role includes working with vulnerable groups and as such successful applicants will be subject to PVG check by Disclosure Scotland.
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