Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.
That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
We are looking for a Food and Beverage Manager to join our team. The role is full time and you'll be on a permanent contract, working 36 hours per week.
The Benefits
- Salary from £37,863, depending on skills, experience and location
- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
- Matched pension contributions up to 10%
- Flexible hours
- The opportunity to progress your career within the heritage sector
- Apprenticeship opportunities
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to six friends and family members
- 25% discount in our shops and cafes
- Enhanced maternity, paternity or shared parental leave
- Options to buy additional leave
- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
- Opportunities to go to some of our great live music and history events
This is a great opportunity for an experienced Food and Beverage professional to drive and lead the team towards improving income and standards across all the outlets on site.
As Dover Castle Food and Beverage Manager, you will manage the entire Food and Beverage operation on site across multiple outlets, leading the team to ensure excellent customer service and full compliance with COSHH, PEE and other legislations at all times.
The successful candidate will play a key role in future development of the F & B offer, considering ways things can be done better, more efficiently and in a cost effective way. You will have excellent attention to detail, leading the team of c.20 F & B supervisors, chefs and F & B assistants to maintain the highest levels of customer service, cleaniness and presentation.
We are looking for a proactive and driven Food and Beverage professional that has experience in working in a fast paced environment with multiple outlets.
To be considered for this role you will need:
- Experience of managing a team of people in a hospitality environment
- Hold a current Level 3 Food and Hygiene certificate
- A strong understanding of financial budgets
- Experience working in a fast paced environment
- The ability to lead by example and to remain calm under pressure
Interviews will be held week commencing 31st March 2025 at Dover Castle.
If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Becky Smith, Dover Castle Manager on becky.smith@english-heritage.org.uk. No agencies please.
Find out more about us and what we do: You can also meet some of our people and hear about why they enjoy working with us:
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.