Our client is on a mission to help professionals across 20+ industries understand and work with the UK and Germany's fastest-growing companies. As we continue to expand, we're looking for a Client Experience Manager to help our diverse client base get maximum value from our data platform
Take the next step in your career now, scroll down to read the full role description and make your application.
Day-to-day, your responsibilities will include:
Delivering engaging training sessions to help clients navigate and maximize our platform's potential
Building strong relationships with clients across various sectors, from banking to government
Managing multiple client accounts and ensuring consistently high satisfaction levels
Identifying opportunities for account growth and platform enhancement
Supporting client retention through proactive engagement and problem-solving
We're looking for a university graduate with:
People skills: Outstanding communication abilities and natural emotional intelligence
Organization: Strong ability to manage multiple priorities and client relationships
Proactive mindset: Self-motivated approach to work and client success
German fluency: Ability to support our growing German market
Service experience: Background in customer service, hospitality, or teaching
We're offering a competitive package (£26k + £1k bonus) with benefits including:
A stake in the company: Substantial options scheme
Professional development: Ongoing training and development
The latest tech: MacBook and required equipment
Health and wellness: Counselling and wellbeing benefits
Regular events: Friday drinks, expert talks, company parties
Travel support: Season ticket loans and cycle scheme
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
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